Enterprise IT
Maintenance & Support

24/7 support with a guaranteed 6-hour SLA response..

99.9% Uptime
6 hr Response
24/7 Support
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Our Expertise

What We Offer

Preventive Maintenance

Scheduled cleaning, health checks, and firmware updates to ensure zero hardware failure.

Breakdown Support

On-demand troubleshooting and hardware repair with guaranteed spare parts availability.

Security & Backup

Firewall monitoring and automated data backups to protect your business assets.

Flexible Contracts

MMC Plans

In today’s digital-first business world, dependable maintenance is critical. We provide full-spectrum IT infrastructure services to keep your systems performing at peak levels through our specialized IT AMC (Annual) and MMC (Monthly) contract models.

Most Popular

Labour-Only

Non-Comprehensive MMC

Custom Quote

  • Preventive maintenance included
  • Hardware parts billed separately
  • 24/7 remote support
  • Standard SLA: 24-hour response
  • Pay-per-use spare parts
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We are providing

Complete IT & Infrastructure Maintenance

IT Infrastructure Support

Full-spectrum maintenance for physical and virtual assets ensuring zero hardware failure.

  • Servers: Health checks & firmware updates
  • Networking: Routers, Firewalls, & APs
  • Workstations: Speed & security optimization
  • Peripherals: Printers & External storage

Surveillance & Security

Safeguard your assets with flawless security system maintenance and monitoring.

  • CCTV: Lens cleaning & software updates
  • Access Control: Biometrics & Smart locks
  • Attendance: Facial recognition optimization

Printers Maintenance

regular cleaning of the exterior and internal components with a dry, lint-free cloth or compressed air to remove dust and debris, typically on a monthly basis.

  • Cleaning Routine: Clean the printer exterior with a soft cloth and use compressed air for the interior to remove debris that causes paper jams.
  • Software Updates: Regularly check the manufacturer's website (e.g., HP) for firmware updates to fix bugs and improve performance.
  • Safety Precautions:When removing jams, do not force the paper, as this can damage the internal components.

Cloud Management

Managed cloud service maintenance to keep your platforms secure and compliant.

  • M365 & Google Workspace: Security patches
  • Compliance: License tracking & cost control
  • Migration: Zero-data-loss transitions

Proactive Monitoring

24/7 monitoring detects and resolves IT problems before they disrupt your business.

  • Real-Time Alerts: Instant anomaly detection
  • Optimization: Ongoing system tuning
  • Predictive: Health reports & usage analysis

Hybrid IT Support

Dependable tech support when and where you need it—both online and on-site.

  • On-Site: Critical hardware & cabling
  • Remote: Secure virtual instant resolution
  • Rapid Response: Urgency-based diagnosis
Sri Viswa Sakshi IT Solutions

Why Choose Us

6 hr Response

Fastest SLA in the industry

30+ Engineers

Expert Technical Team

Pan-India

25+ Service Partners

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